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Managing after-sales services
| Metadata Label | Value |
|---|---|
| Author(s): | Jönke, Ruben |
| Publisher: | ETH |
| Citation: | Jönke, Ruben. Managing after-sales services. strategies and interfirm relationships by Ruben Jönke. ETH (2012). http://dx.doi.org/10.3929/ethz-a-007307425 |
| Document Type: | Doctoral and Habilitation Theses |
| Documents: |
Abstract
(14.43KB),
Fulltext
(503.83KB) |
Detailed Information
| Metadata | Description |
|---|---|
| Title | Managing after-sales services |
| Subtitle | strategies and interfirm relationships by Ruben Jönke |
| Author(s) | Jönke, Ruben |
| Publication Place | Zürich |
| Publisher | ETH |
| Publication Date | 2012 |
| Notes | Diss., Eidgenössische Technische Hochschule ETH Zürich, Nr. 20318, 2012 |
| Language | English |
| DOI | http://dx.doi.org/10.3929/ethz-a-007307425 |
| Subject(s) | National Economy, Business Economics |
| Keyword(s) |
AFTER SALES SERVICE BUSINESS STRATEGIES PERFORMANCE MANAGEMENT |
| Organisational Unit | Department of Management, Technology, and Economics |
| Online Publication Date | 2012 |
| Description | File Name | MIME Type | Size |
|---|---|---|---|
| Abstract |
eth-5618-01.pdf |
application/pdf | 14.43KB |
| Fulltext |
eth-5618-02.pdf |
application/pdf | 503.83KB |
| Description | URL |
|---|---|
| NEBIS Link | http://opac.nebis.ch/F/?local_base=NEBIS&func=find-b&find_code=SYS&request=007307425 |
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E-Collection record created: Wed, 13 Jun 2012, 04:36:23 CET