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Dienstleistungsqualität bei Coop City
| Metadata Label | Value |
|---|---|
| Author(s): | Herzog, Maya Esther |
| Publisher: | ETH |
| Citation: | Herzog, Maya Esther. Dienstleistungsqualität bei Coop City. ein Erfolgsfaktor aus Kunden- und Mitarbeitersicht? von Maya Esther Herzog. ETH (2009). http://dx.doi.org/10.3929/ethz-a-005771577 |
| Document Type: | Doctoral and Habilitation Theses |
| Documents: |
Abstract
(48.93KB) |
Detailed Information
| Metadata | Description |
|---|---|
| Title | Dienstleistungsqualität bei Coop City |
| Subtitle | ein Erfolgsfaktor aus Kunden- und Mitarbeitersicht? von Maya Esther Herzog |
| Author(s) | Herzog, Maya Esther |
| Publication Place | Zürich |
| Publisher | ETH |
| Publication Date | 2009 |
| Notes | Diss., Eidgenössische Technische Hochschule ETH Zürich, Nr. 18236, 2009 |
| Language | German |
| DOI | http://dx.doi.org/10.3929/ethz-a-005771577 |
| Subject(s) | National Economy, Business Economics |
| Keyword(s) |
CUSTOMER SATISFACTION SERVICE BUSINESSES ECON.ORGANIZ.FORMS JOB SATISFACTION EMPLOYEE SATISFACTION |
| Description | File Name | MIME Type | Size |
|---|---|---|---|
| Abstract |
eth-41509-01.pdf |
application/pdf | 48.93KB |
| Description | URL |
|---|---|
| NEBIS Link | http://opac.nebis.ch/F/?local_base=NEBIS&func=find-b&find_code=SYS&request=005771577 |
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E-Collection record created: Fri, 27 Mar 2009, 04:23:27 CET